v1.0.1

CallRail

byungkyu byungkyu ← All skills

CallRail API integration with managed OAuth. Track and analyze phone calls, manage tracking numbers, companies, and tags. Use this skill when users want to access call data, manage tracking numbers, view call analytics, or organize calls with tags. For other third party apps, use the api-gateway skill (https://clawhub.ai/byungkyu/api-gateway).

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2
Updated
2026-02-24

Install

npx clawhub@latest install callrail

Documentation

CallRail

Access the CallRail API with managed OAuth authentication. Track calls, manage tracking numbers, analyze call data, and organize with tags.

Quick Start

List all calls

python <<'EOF'

import urllib.request, os, json

req = urllib.request.Request('https://gateway.maton.ai/callrail/v3/a/{account_id}/calls.json')

req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')

print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))

EOF

Base URL

https://gateway.maton.ai/callrail/{native-api-path}

Replace {native-api-path} with the actual CallRail API endpoint path. The gateway proxies requests to api.callrail.com and automatically injects your OAuth token.

Authentication

All requests require the Maton API key in the Authorization header:

Authorization: Bearer $MATON_API_KEY
Environment Variable: Set your API key as MATON_API_KEY:
export MATON_API_KEY="YOUR_API_KEY"

Getting Your API Key

1. Sign in or create an account at [maton.ai](https://maton.ai)

2. Go to [maton.ai/settings](https://maton.ai/settings)

3. Copy your API key

Connection Management

Manage your CallRail OAuth connections at https://ctrl.maton.ai.

List Connections

python <<'EOF'

import urllib.request, os, json

req = urllib.request.Request('https://ctrl.maton.ai/connections?app=callrail&status=ACTIVE')

req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')

print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))

EOF

Create Connection

python <<'EOF'

import urllib.request, os, json

data = json.dumps({'app': 'callrail'}).encode()

req = urllib.request.Request('https://ctrl.maton.ai/connections', data=data, method='POST')

req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')

req.add_header('Content-Type', 'application/json')

print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))

EOF

Get Connection

python <<'EOF'

import urllib.request, os, json

req = urllib.request.Request('https://ctrl.maton.ai/connections/{connection_id}')

req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')

print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))

EOF

Response:
{

"connection": {

"connection_id": "75364cb9-7116-4367-a707-1113d426f17d",

"status": "ACTIVE",

"creation_time": "2026-02-10T09:55:17.574212Z",

"last_updated_time": "2026-02-10T09:55:34.693801Z",

"url": "https://connect.maton.ai/?session_token=...",

"app": "callrail",

"metadata": {}

}

}

Open the returned url in a browser to complete OAuth authorization.

Delete Connection

python <<'EOF'

import urllib.request, os, json

req = urllib.request.Request('https://ctrl.maton.ai/connections/{connection_id}', method='DELETE')

req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')

print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))

EOF

Specifying Connection

If you have multiple CallRail connections, specify which one to use with the Maton-Connection header:

python <<'EOF'

import urllib.request, os, json

req = urllib.request.Request('https://gateway.maton.ai/callrail/v3/a.json')

req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')

req.add_header('Maton-Connection', '75364cb9-7116-4367-a707-1113d426f17d')

print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))

EOF

If omitted, the gateway uses the default (oldest) active connection.

API Reference

URL Pattern

All CallRail API endpoints follow this pattern:

/callrail/v3/a/{account_id}/{resource}.json

Account IDs start with ACC, Company IDs start with COM, Call IDs start with CAL, Tracker IDs start with TRK, User IDs start with USR.

---

Accounts

List Accounts

GET /callrail/v3/a.json
Response:
{

"page": 1,

"per_page": 100,

"total_pages": 1,

"total_records": 1,

"accounts": [

{

"id": "ACC019c46b8a0807fbdb81c8bf12af91cb3",

"name": "My Account",

"numeric_id": 518664017,

"inbound_recording_enabled": false,

"outbound_recording_enabled": false,

"hipaa_account": false,

"created_at": "2026-02-10 03:43:50 -0500"

}

]

}

Get Account

GET /callrail/v3/a/{account_id}.json

---

Companies

List Companies

GET /callrail/v3/a/{account_id}/companies.json
Response:
{

"page": 1,

"per_page": 100,

"total_pages": 1,

"total_records": 1,

"companies": [

{

"id": "COM019c46b8a26376a9a4f29671dcdd49e9",

"name": "My Company",

"status": "active",

"time_zone": "America/Los_Angeles",

"created_at": "2026-02-10T08:43:51.280Z",

"callscore_enabled": false,

"lead_scoring_enabled": true,

"callscribe_enabled": true

}

]

}

Get Company

GET /callrail/v3/a/{account_id}/companies/{company_id}.json

---

Calls

List Calls

GET /callrail/v3/a/{account_id}/calls.json
Query Parameters:

| Parameter | Description |

|-----------|-------------|

| page | Page number (default: 1) |

| per_page | Results per page (default: 100, max: 250) |

| date_range | Preset: recent, today, yesterday, last_7_days, last_30_days, this_month, last_month |

| start_date | ISO 8601 date (e.g., 2026-02-01T00:00:00-08:00) |

| end_date | ISO 8601 date |

| company_id | Filter by company |

| tracker_id | Filter by tracker |

| search | Search term |

| fields | Comma-separated field names to return |

| sort | Field to sort by |

| order | Sort order: asc or desc |

Response:
{

"page": 1,

"per_page": 100,

"total_pages": 1,

"total_records": 1,

"calls": [

{

"id": "CAL019c46b9fc277a7881e3728fea20869b",

"answered": false,

"customer_name": "John Doe",

"customer_phone_number": "+18886757190",

"direction": "inbound",

"duration": 36,

"recording": "https://api.callrail.com/v3/a/.../recording",

"recording_duration": 36,

"start_time": "2026-02-10T00:45:19.781-08:00",

"tracking_phone_number": "+18017846712",

"voicemail": true

}

]

}

Get Call

GET /callrail/v3/a/{account_id}/calls/{call_id}.json

Update Call

PUT /callrail/v3/a/{account_id}/calls/{call_id}.json

Content-Type: application/json

{

"customer_name": "John Smith",

"note": "Follow up scheduled",

"lead_status": "good_lead",

"spam": false

}

Updatable Fields:

| Field | Description |

|-------|-------------|

| customer_name | Customer's name |

| note | Call notes |

| lead_status | good_lead, not_a_lead, previously_marked_good_lead |

| spam | Mark as spam (boolean) |

| tag_list | Array of tag names to apply |

| value | Call value (numeric) |

| append_tags | Add tags without removing existing |

Call Summary

GET /callrail/v3/a/{account_id}/calls/summary.json

Get aggregated call statistics for a date range.

Query Parameters:

| Parameter | Description |

|-----------|-------------|

| date_range | Preset date range |

| start_date | Start date (ISO 8601) |

| end_date | End date (ISO 8601) |

| group_by | Group results: company, tracker, source, medium, etc. |

Response:
{

"start_date": "2026-02-03T00:00:00-0800",

"end_date": "2026-02-10T23:59:59-0800",

"time_zone": "Pacific Time (US & Canada)",

"total_results": {

"total_calls": 42

}

}

Call Timeseries

GET /callrail/v3/a/{account_id}/calls/timeseries.json

Get call data over time for charts and graphs.

Response:
{

"start_date": "2026-02-03T00:00:00-0800",

"end_date": "2026-02-10T23:59:59-0800",

"data": [

{"key": "2026-02-03", "date": "2026-02-03", "total_calls": 5},

{"key": "2026-02-04", "date": "2026-02-04", "total_calls": 8}

]

}

---

Trackers (Tracking Numbers)

List Trackers

GET /callrail/v3/a/{account_id}/trackers.json
Response:
{

"page": 1,

"per_page": 100,

"total_records": 1,

"trackers": [

{

"id": "TRK019c46b9f18174d68bb8d7985260a11f",

"name": "Google My Business",

"type": "source",

"status": "active",

"destination_number": "+18019234886",

"tracking_numbers": ["+18017846712"],

"sms_supported": true,

"sms_enabled": true,

"company": {

"id": "COM019c46b8a26376a9a4f29671dcdd49e9",

"name": "My Company"

},

"source": {"type": "google_my_business"},

"call_flow": {

"type": "basic",

"recording_enabled": true,

"destination_number": "+18019234886"

}

}

]

}

Get Tracker

GET /callrail/v3/a/{account_id}/trackers/{tracker_id}.json

---

Tags

List Tags

GET /callrail/v3/a/{account_id}/tags.json
Response:
{

"page": 1,

"per_page": 100,

"total_records": 6,

"tags": [

{

"id": 7886733,

"name": "Schedule requested",

"tag_level": "account",

"color": "orange3",

"background_color": "gray1",

"company_id": null,

"status": "enabled"

},

{

"id": 7886728,

"name": "Opportunity",

"tag_level": "company",

"color": "gray1",

"company_id": "COM019c46b8a26376a9a4f29671dcdd49e9",

"status": "enabled"

}

]

}

Create Tag

POST /callrail/v3/a/{account_id}/tags.json

Content-Type: application/json

{

"name": "New Tag",

"tag_level": "account",

"color": "blue1"

}

Tag Levels:
  • -account - Available to all companies in the account
  • -company - Specific to a company (requires company_id)
Colors: gray1, blue1, blue2, green1, green2, orange1, orange2, orange3, red1, etc.

Update Tag

PUT /callrail/v3/a/{account_id}/tags/{tag_id}.json

Content-Type: application/json

{

"name": "Updated Tag Name",

"color": "green1"

}

Delete Tag

DELETE /callrail/v3/a/{account_id}/tags/{tag_id}.json

---

Users

List Users

GET /callrail/v3/a/{account_id}/users.json
Response:
{

"page": 1,

"per_page": 100,

"total_records": 1,

"users": [

{

"id": "USR019c46b8a0557b2e85e5e1c651452509",

"email": "user@example.com",

"first_name": "John",

"last_name": "Doe",

"name": "John Doe",

"role": "admin",

"accepted": true,

"created_at": "2026-02-10T03:43:50.798-05:00",

"companies": [

{"id": "COM...", "name": "My Company"}

]

}

]

}

Get User

GET /callrail/v3/a/{account_id}/users/{user_id}.json

---

Integrations

List Integrations

GET /callrail/v3/a/{account_id}/integrations.json?company_id={company_id}
Note: company_id is required.

---

Notifications

List Notifications

GET /callrail/v3/a/{account_id}/notifications.json

---

Pagination

CallRail uses offset-based pagination:

GET /callrail/v3/a/{account_id}/calls.json?page=2&per_page=50
Response includes:
{

"page": 2,

"per_page": 50,

"total_pages": 10,

"total_records": 487,

"calls": [...]

}

Parameters:
  • -page - Page number (default: 1)
  • -per_page - Results per page (default: 100, max: 250)

For the calls endpoint, you can also use relative pagination:

GET /callrail/v3/a/{account_id}/calls.json?relative_pagination=true

This returns next_page URL and has_next_page boolean for efficient pagination of large datasets.

Code Examples

JavaScript

const response = await fetch(

'https://gateway.maton.ai/callrail/v3/a/{account_id}/calls.json',

{

headers: {

'Authorization': Bearer ${process.env.MATON_API_KEY}

}

}

);

const data = await response.json();

console.log(data.calls);

Python

import os

import requests

response = requests.get(

'https://gateway.maton.ai/callrail/v3/a/{account_id}/calls.json',

headers={'Authorization': f'Bearer {os.environ["MATON_API_KEY"]}'},

params={'per_page': 50, 'date_range': 'last_30_days'}

)

data = response.json()

for call in data['calls']:

print(f"{call['customer_name']}: {call['duration']}s")

Rate Limits

| Endpoint Type | Hourly Limit | Daily Limit |

|--------------|--------------|-------------|

| General API | 1,000 | 10,000 |

| SMS Send | 150 | 1,000 |

| Outbound Calls | 100 | 2,000 |

Exceeding limits returns HTTP 429. Implement exponential backoff for retries.

Notes

  • -Account IDs start with ACC
  • -Company IDs start with COM
  • -Call IDs start with CAL
  • -Tracker IDs start with TRK
  • -User IDs start with USR
  • -All endpoints end with .json
  • -Communication records are retained for 25 months
  • -Date/time values use ISO 8601 format with timezone
  • -IMPORTANT: When using curl commands, use curl -g when URLs contain brackets to disable glob parsing
  • -IMPORTANT: When piping curl output to jq or other commands, environment variables like $MATON_API_KEY may not expand correctly in some shell environments

Error Handling

| Status | Meaning |

|--------|---------|

| 400 | Bad request or missing required parameter |

| 401 | Invalid or missing Maton API key |

| 403 | Forbidden - insufficient permissions |

| 404 | Resource not found |

| 422 | Unprocessable entity |

| 429 | Rate limited |

| 500 | Internal server error |

| 503 | Service unavailable |

Troubleshooting: API Key Issues

1. Check that the MATON_API_KEY environment variable is set:

echo $MATON_API_KEY

2. Verify the API key is valid by listing connections:

python <<'EOF'

import urllib.request, os, json

req = urllib.request.Request('https://ctrl.maton.ai/connections')

req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')

print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))

EOF

Troubleshooting: Invalid App Name

1. Ensure your URL path starts with callrail. For example:

  • -Correct: https://gateway.maton.ai/callrail/v3/a.json
  • -Incorrect: https://gateway.maton.ai/v3/a.json

Resources

  • -[CallRail API Documentation](https://apidocs.callrail.com/)
  • -[CallRail Help Center - API](https://support.callrail.com/hc/en-us/sections/4426797289229-API)
  • -[CallRail API Rate Limits](https://apidocs.callrail.com/#rate-limiting)
  • -[Maton Community](https://discord.com/invite/dBfFAcefs2)
  • -[Maton Support](mailto:support@maton.ai)

Launch an agent with CallRail on Termo.